Even though we think that our Managed Server Plans will suit your needs, it is possible to build a Custom Managed Server plan. All you need to do is to contact our Sales Team and they will contact you within one working day.
Managed Server Plans
Our captains are there to make sure that your ship stays healthy in the sea.
Choose Your Managed Server Plan
You can choose between 3 Managed Server Plans that all offer great benefits for small to big online businesses. Order your Managed Dedicated Servers of Managed Cloud VPS via our configuration page or send us an email if you already are an existing customer.
| Description |  Sailor
|
 Skipper
|
 Captain
|
|---|---|---|---|
| Pro-Active Monitoring | + € 9.00 |
||
| Acronis Backup Cloud 50GB included |
+ € 9.00 |
||
| Secondary DNS | + € 5.00 |
||
| Hardware management (replacing parts on failure) |
|||
| Windows Server 2019, 2016 and 2012 Management | + € 20.00 |
+ € 20.00 |
|
| CentOS or Debian Linux Management | |||
| Webserver management (Apache, Nginx en IIS) |
|||
| MySQL and PostgreSQL management | |||
| MS SQL Server management | + € 10.00 |
+ € 10.00 |
|
| Sophos Windows Server Protection | |||
| Control Panel management (DirectAdmin, Plesk and cPanel & WHM) |
|||
| Proxmox, KVM and VMware management | On request | On request | On request |
| Office hours support (09:00-17:30 CET) |
|||
| 15/5 support (Mon. till Fri.) (09:00-00:00 CET) |
|||
| 24/7 support | |||
| Included support time | Not included | 20 minutes monthly* | 40 minutes monthly* |
| Hourly rate support | € 109.00 | € 99.00 | € 99.00 |
| Support incidents response time | 8 hours | 8 hours | 8 hours |
| Failure Response time | 8 hours | 4 hours | 4 hours |
| Hardware replacement | 8 hours | 4 hours | 4 hours |
| Monthly Price | FREE |
€ 69.00 |
€ 129.00 |
| Description | ||
|---|---|---|
Sailor |
Skipper |
Captain |
| Pro-Active Monitoring | ||
+ € 9.00 |
||
| Backup management (50GB included) |
||
+ € 15.00 |
||
| Hardware management (replacing parts on failure) |
||
| Windows Server 2019, 2016 and 2012 Management | ||
+ € 20.00 |
+ € 20.00 |
|
| CentOS or Debian Linux Management | ||
| Webserver management (Apache, Nginx en IIS) |
||
| MySQL and PostgreSQL management | ||
| MS SQL Server management | ||
+ € 10.00 |
+ € 10.00 |
|
| Control Panel management (DirectAdmin, Plesk and cPanel & WHM) |
||
| Proxmox, KVM and VMware management | ||
| On request | On request | On request |
| Office hours support (09:00-18:00 CET) |
||
| 24/5 support | ||
| 24/7 support | ||
| Included support time | ||
| Not included | 20 minutes monthly* | 40 minutes monthly* |
| Hourly rate support | ||
| € 109.00 | € 99.00 | € 99.00 |
| Support incidents response time | ||
| 8 hours | 8 hours | 8 hours |
| Failure Response time | ||
| 4 hours | 4 hours | 4 hours |
| Hardware replacement | ||
| 4 hours | 4 hours | 4 hours |
| Monthly Price | ||
| FREE | € 69.00 | € 129.00 |
*Please note, that it is not possible to carry over your unused support minutes to the next month.
Y. Aydin - CTO of Snel.com B.V.
Who Are We?
We are in essence the captains of your ship, we help you choose your direction and we keep an eye out for what’s beyond the next wave. When your ship runs into a storm we’ll be there to take over complete control. We maintain and monitor constantly to make sure that your ship stays healthy in the sea.
Our Managed Server Plans consist of three levels and all of our captains are capable of managing your ship. They will help you avoid the hassles of server management that require a lot of time and technical knowledge.
Y. Aydin - CTO of Snel.com B.V.
Proactive Monitoring
There are two things that will reduce the vulnerability risk of your server. The first is proper server monitoring and the second is having proper safety measures. Our server monitoring will prevent your server from sinking by detecting irregularities. When our captains notice some inconsistencies or unusual activities, you will be notified right away.
Hardware Management
Our main duty is to navigate your server in the water. We routinely perform checks and when situations get risky we will tell you what route to take. All of our Managed Server Plans include a guaranteed response time which means that we will find and fix hardware failures within the promised response time.
Backup Management
Although backup shouldn’t sink your server it can keep your server afloat. Backup plays a critical part in your business so we make sure that all your data is safely backed up with R1Soft.
OS Installations
We support CentOS Linux, Debian Linux, Windows Server 2019, 2016 and 2012 OS installations. We will take care of your OS installations and updates.
Time-Saving
Our Managed Server Plans save you money, time and effort. We provide a team of experienced captains that you can count on. They are ready to take control of your server.
Control Panel Management
We support Control panels such as DirectAdmin, Plesk, and cPanel & WHM. The support level for control panel management depends on your chosen managed server plan.
