Choose Your Managed Server Plan

You can choose between 3 Managed Server Plans that all offer great benefits for small to big online businesses. Order your Managed Dedicated Servers of Managed Cloud VPS via our configuration page or send us an email if you already are an existing customer.

Descriptionsailor Sailorskipper Skippercaptain Captain
Pro-Active Monitoring
+ € 9.00
Backup management
+ € 15.00
Hardware management (replacing parts on failure)
Windows Server 2016 and 2012 Management
+ € 20.00

+ € 20.00
CentOS or Debian Linux Management
Webserver management (Apache, Nginx en IIS)
MySQL and PostgreSQL management
MS SQL Server management
+ € 10.00

+ € 10.00
Control Panel management
(DirectAdmin, Plesk and cPanel & WHM)
Proxmox, KVM and VMware managementOn requestOn requestOn request
Office hours support
(09:00-18:00 CET)
15/5 support (Mon. till Fri.)
(09:00-00:00 CET)
24/7 support
Included support timeNot included15 minutes monthly*30 minutes monthly*
Hourly rate support€ 99.00€ 89.00€ 89.00
Support incidents response time8 hours8 hours8 hours
Failure Response time8 hours4 hours4 hours
Hardware replacement8 hours4 hours4 hours
Monthly PriceFREE
€ 39.00
€ 69.00
Description
sailor
Sailor
skipper
Skipper
captain
Captain
Pro-Active Monitoring

+ € 9.00
Backup management

+ € 15.00
Hardware management (replacing parts on failure)
Windows Server 2016 and 2012 Management

+ € 20.00

+ € 20.00
CentOS or Debian Linux Management
Webserver management (Apache, Nginx en IIS)
MySQL and PostgreSQL management
MS SQL Server management

+ € 10.00

+ € 10.00
Control Panel management
(DirectAdmin, Plesk and cPanel & WHM)
Proxmox, KVM and VMware management
On requestOn requestOn request
Office hours support
(09:00-18:00 CET)
24/5 support
24/7 support
Included support time
Not included15 minutes monthly*30 minutes monthly*
Hourly rate support
€ 99.00€ 89.00€ 89.00
Support incidents response time
8 hours8 hours8 hours
Failure Response time
4 hours4 hours4 hours
Hardware replacement
4 hours4 hours4 hours
Monthly Price
FREE€ 39.00€ 69.00

*Please note, that it is not possible to carry over your unused support minutes to the next month.

Y. Aydin - CTO of Snel.com B.V.
Y. Aydin - CTO of Snel.com B.V.

Who Are We?

We are in essence the captains of your ship, we help you choose your direction and we keep an eye out for what’s beyond the next wave. When your ship runs into a storm we’ll be there to take over complete control. We maintain and monitor constantly to make sure that your ship stays healthy in the sea.

Our Managed Server Plans consist of three levels and all of our captains are capable of managing your ship. They will help you avoid the hassles of server management that require a lot of time and technical knowledge.

Y. Aydin - CTO of Snel.com B.V.

Proactive Monitoring

There are two things that will reduce the vulnerability risk of your server. The first is proper server monitoring and the second is having proper safety measures. Our server monitoring will prevent your server from sinking by detecting irregularities. When our captains notice some inconsistencies or unusual activities, you will be notified right away.

Hardware Management

Our main duty is to navigate your server in the water. We routinely perform checks and when situations get risky we will tell you what route to take. All of our Managed Server Plans include a guaranteed response time which means that we will find and fix hardware failures within the promised response time.

Here is What You Get

Over 18 Years Experience

Our experts have a wealth of experience of 18 years in the hosting industry. So your server will be managed by a team of experts who know how to handle with wind and waves.

Guaranteed Response Time

We have a team of experts on deck to make sure that they deal within the guaranteed response time when support incidents such as hardware failures or other server related issues happen.

24/7 Support

Depending on your Managed Server plan, our team will be available 24/7, 365 days a year even on public holidays. So we are always there to assist you when necessary.

Web server Management

We will keep your web server above water whenever you experience slow loading times, timeouts, internal server errors or non-working scripts.

Backup Management

Although backup shouldn’t sink your server it can keep your server afloat. Backup plays a critical part in your business so we make sure that all your data is safely backed up with R1Soft.

OS Installations

We support CentOS Linux, Debian Linux, Windows Server 2016 and Windows Server 2012 OS installations. We will take care of your OS installations and updates.

Time-Saving

Our Managed Server Plans save you money, time and effort. We provide a team of experienced captains that you can count on.  They are ready to take control of your server.

Control Panel Management

We support Control panels such as DirectAdmin, Plesk, and cPanel & WHM. The support level for control panel management depends on your chosen managed server plan.

captain-binocular

Looking for a Custom Managed Server Plan?

Even though we think that our Managed Server Plans will suit your needs, it is possible to build a Custom Managed Server plan. All you need to do is to contact our Sales Team and they will contact you within one working day.