Do you have a refund policy?

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Refund Policy at Snel.com

We often receive the question of what our refund policy is for the purchased services. In this article, we will give a short explanation regarding refund requests. At Snel.com we do not have a refund policy for any of our services. We believe that we provide our customers enough flexibility through our no contracts system. What does that mean? All our servers are provided monthly and you are not tied to any contracts. Hence, if you are not satisfied with our servers or services you can let the server expire whenever you want. However, we do not refund the money that you have paid for the first month due to the flexibility of our contracts.

What are other possibilities?

Of course, we are always ready to look for solutions together with our customers. Even though a refund is not possible, we can look for other solutions such as a new server or an upgrade. You can get in touch with us via  [email protected] to discuss the possibilities.

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