How to cancel a service at Snel.com?
All of our services are provided on a prepayment basis; there are no contracts that bind you. This gives a lot of versatility. You can let the server expire whenever you wish if you are unhappy with our servers or services. However, we do not refund the money you have paid due to the flexibility of our contracts.
Although we are sad to see you go, we are happy to be of service once more before you cancel. If you have done this action by accident, please contact the support so we could remove the cancel request on time before your server gets terminated. Notice also that your server or other services if not renewed on time will be canceled and in that case you should check for any unpaid due invoices in the client area under the tab “Billing“. In the following we will show you how to manually cancel a service at Snel.com.
- An account with Snel.com
- Active server or some other service
Step 1 : Log into your account
Log into your client area using the e-mail and password. Once logged in click than on the button “Services”
Step 2: Select the service
Select the service you would like to cancel by clicking on to the service name.
Step 2: Request Cancelation
After you have selected the service you wish to cancel, proceed by clicking the “Request Cancelation” button on the left side.
Step 3: Review and submit the request
Choose the reason why are you canceling the service, add message or note (optional). You can then select to end the service immediately, or at the end of the billing period. To submit your request simply just click on the red button “Request Cancellation”
With this 3 step article we have covered the topic of “How to cancel a service at Snel.com”. Important to remember is before you cancel your service make sure that you have your data saved locally.