Why choose ViciBox?
Based on the open-source Asterisk platform, it is a complete and adaptable contact center solution. With features for agent and campaign administration, call recording and monitoring, real-time and historical reporting, and CRM connection, it offers a comprehensive call center solution with incoming, outbound, and blended call handling capabilities. It is a practical solution for servers to enhance call center operations, boost agent performance, and provide a better customer experience because it is simple to install, setup, and operate.
ViciBox Unmanaged Cloud VPS
From € 10.99
ViciBox Unmanaged Performance VPS
From € 68.99
ViciBox Unmanaged Dedicated Server
From € 109.00
ViciBox Managed Cloud VPS
From € 61.98
ViciBox Managed Performance VPS
From € 108.98
ViciBox Managed Dedicated Server
From € 199.00
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Various call types
You can easily manage inbound, outbound, and blended call handling. You have various options for outbound calls, such as predictive, progressive, and manual dialing. Blended handling allows you to manage both inbound and outbound calls simultaneously, improving the customer experience and maximizing available resources. In short, it offers an all-in-one solution for your contact center needs.
Various dial types
Vicibox offers predictive, progressive, and manual dialing for outbound calls. With progressive, it dials one number at a time; with predictive, it dials multiple lines and connects human answers; and manual is self-explanatory. These options enhance businesses' outbound calling operations' effectiveness and efficiency.
Easy to use
Vicibox is easy to use, with an intuitive interface, straightforward installation process, and web-based configuration tool. It also comes with extensive documentation, training resources, and support services to assist organizations in deploying and enhancing their contact center operations.
Vicibox offers support subscriptions with technical assistance, software upgrades, and other services to help users optimize their system. There are different support plans that can be customized to meet individual business needs.
ISO/IEC 27001 Certified
We guarantee continuous improvement in security, availability, and quality.
Certified Green Host
We strive to continuously reduce our footprint with all of our processes.
We will do the heavy lifting, and we are quick and thorough at it.
Guaranteed quick response times.
You can reach us 24/7/365.
100% Network uptime
We always like to give one hundred percent. So that's the uptime we offer.
We keep improving our processes to meet the highest standards.