Can’t open browser; Getting error “This app can’t open”

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When starting the browser Microsoft Edge or another app in Windows 10 you might get the following error:

This app can’t open.

Microsoft Edge can’t be opened using Built-in Administrator account. Sign in with a different account and try again.


  1. Create your own users
    We advise you to create your own users as outlined in this article and disable the built-in administrator account.
  2. Enable UAC
    User Account Control (UAC) needs to be enabled if you want to be able to use Microsoft Edge and other apps.First click on Start -> type in “user accounts” -> click on “User Accounts”:

    On the next screen click on “Change User Account Control Settings”:


    On the next screen set the slider to the 3rd option from the bottom:

    disable-uac-04Click on OK to save.
  3. Reboot
    Click on Start -> type cmd -> hit Enter: disable-uac-05 On the command prompt type “shutdown /r /t 0” to reboot:


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