How to delist your IP address by Microsoft
In this article, we will describe the steps you can follow to get your IP address delisted by Microsoft.
Step 1: Send an email to Microsoft
You can request a delist by sending an email to “” with your delist request. This is only available for Hotmail / Live domains of Microsoft. This process can take up to 48 hours before you get a reply / get delisted.
Step 2: Fill in their form delist form
Use the following form, to request a delisting. They will ask you the following questions:
Issue Title: Emails are being blocked / emails are delivered into junk inbox Contact Name: Your name What domain are you sending to?: [email protected] or [email protected] Contact email address: Your email address What domain are you sending from: [email protected] What would you describe your company or yourself: choose from dropdown menu Outbound IP(s) or range(s): Your IP address of your server Is your server dedicated or shared?: choose from dropdown menu Copy and paste any error messages: provide the error message if you have any Provide the URL of your web site: your website url
Once the form is filled in you will get an automated notification that they received your request. Normally you will receive a reply within 12 hours but it can take up to 48 hours.
In this article, we have described how you can request a Microsoft delist. If you need any assistance with the delisting process you can send an email to our support department or create a ticket through our client area.