• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
ISO 27001 certified | 9.8/10 reviews | Monthly terminable

Utility Bar Right

Email us+31 88 3 088 099 24/7 available
Mail us
Clientarea
en en
  • en English en

Snel.com

Your Friendly Hosting Provider

  • Domains
    • Domain name
    • Domain extensions
  • Webhosting
    • Webhosting Solutions
    • Webhosting Complete
    • WordPress Webhosting
    • WooCommerce Webhosting
    • White Label Reseller Hosting
  • Webshop Hosting
    • Webshop Hosting
    • WooCommerce Webhosting
    • Managed Magento VPS
    • Managed Magento Dedicated Servers
  • Server & VPS
    • Full Managed Servers
      • Managed Cloud VPS
      • Managed Pure Performance VPS
      • Managed WooCommerce VPS
      • Managed Magento VPS
      • Managed Dedicated Servers
      • Managed Magento Dedicated Servers
    • Self-managed Servers
      • Cloud VPS
      • Pure Performance VPS
      • Enterprise Dedicated Servers
    • Upgrades
      • Upgrades & Licenses
      • Operating Systems
      • Control Panels
      • Cybersecurity Solutions
      • Acronis Cyber Protect Backup
      • Microsoft 365
  • Support
    • Support Portal
    • Snel Status
    • Contact Support
  • More
        • Our Story
        • Moving service
        • Data Center
        • Payment Methods
        • Contact Us
        • Monthly terminable
        • Network
        • SnelWallet
        • Blog
        • Reviews
        • ISO 27001 Certified
        • Service Level Agreement
        • Affiliate Program
  • Order
Snel.com
  • Domains
    • Domain name
    • Domain extensions
  • Webhosting
    • Webhosting Solutions
    • Webhosting Complete
    • WordPress Webhosting
    • WooCommerce Webhosting
    • White Label Reseller Hosting
  • Webshop Hosting
    • Webshop Hosting
    • WooCommerce Webhosting
    • Managed Magento VPS
    • Managed Magento Dedicated Servers
  • Server & VPS
    • Full Managed Servers
      • Managed Cloud VPS
      • Managed Pure Performance VPS
      • Managed WooCommerce VPS
      • Managed Magento VPS
      • Managed Dedicated Servers
      • Managed Magento Dedicated Servers
    • Self-managed Servers
      • Cloud VPS
      • Pure Performance VPS
      • Enterprise Dedicated Servers
    • Upgrades
      • Upgrades & Licenses
      • Operating Systems
      • Control Panels
      • Cybersecurity Solutions
      • Acronis Cyber Protect Backup
      • Microsoft 365
  • Support
    • Support Portal
    • Snel Status
    • Contact Support
  • More
        • Our Story
        • Moving service
        • Data Center
        • Payment Methods
        • Contact Us
        • Monthly terminable
        • Network
        • SnelWallet
        • Blog
        • Reviews
        • ISO 27001 Certified
        • Service Level Agreement
        • Affiliate Program
  • Order

Mobile Bottom Menu Language

en en
  • en English en
Search
Clientarea
Home
Home > Blog > Keep your site simple to avoid annoying customers

Keep your site simple to avoid annoying customers

We've written before about what you need to do if you want to host a successful ecommerce site, but with interest in online shopping exploding around the world, there's always things you can do to improve your offering. Because it's so popular right now, it seems a lot of businesses assume all they need to do is set up a web server, create a few product pages and a checkout process and they'll be ready to take a slice of the income. But what many firms fail to realise is if they don't get this right, they'll annoy potential customers and drive them to competitors.

Most common mistakes on websites

One of the most common errors is making your site overly complicated, particularly in the checkout process.
No-one likes having to fill out pages and pages of forms in order to make a purchase. After all, we've all got better things we could be doing rather than typing information into a box time and again. In fact, a survey released this week by ecommerce software provider Postcode Anywhere revealed 39 per cent of consumers said this is one of their top three reasons for abandoning a shopping cart.

Add tools to help with this

Obviously, you can't cut these steps out altogether, but there are things you can do to make it as pain-free as possible. Postcode Anywhere recommended using autocomplete solutions that can predict what a user will type and fill it in for them, or add their complete address based on their postal code.

More than four-fifths of people surveyed said this had a positive impact on their experience, with 34% claiming it's more convenient, 18% stating it helps cut out address input errors and 8% thinking it makes a site more trustworthy.

Don't stop there

Obviously, there are other steps you need to take to make your website stand out from its rivals. Other key concerns raised by the survey includes security issues, so having a valid authentication certificate, using strong encryption and following payment card industry guidelines are also essential things you can do.

Above all, don't make the mistake of thinking ecommerce is easy - while there's certainly huge potential for growth, this will only come if you dedicate time and effort to giving your customers what they want.

Thursday, December 13th, 2012

Reader Interactions

Primary Sidebar

Want to know what Snel.com can do for you? Do the free Server Check!

Free Managed Server check

Some emails make us extra happy

Please enable JavaScript in your browser to complete this form.
Loading

Archives

ISO 27001 Certified
9.8/10 Reviews
Contact us
+31 88 3 088 099

Footer

Our Products

  • Domain name
  • Webhosting Complete
  • WordPress Webhosting
  • WooCommerce Webhosting
  • White Label Reseller Hosting
  • Microsoft 365
  • Managed Servers
    • Managed Cloud VPS
    • Managed Pure Performance VPS
    • Managed WooCommerce VPS
    • Managed Magento VPS
    • Managed Dedicated Servers
    • Managed Magento Dedicated Servers
  • Self-managed Servers
    • Cloud VPS
    • Pure Performance VPS
    • Enterprise Dedicated Servers

More…

  • Our Story
  • Contact Us
  • Reviews
  • ISO 27001 Certification
  • Moving service
  • Monthly terminable
  • Data Center
  • Network
  • Snel Status
  • Payment Methods
  • SnelWallet
  • Affiliate Program

Legal

  • Service Level Agreement
  • EU GDPR
  • Disclaimer
  • Privacy Statement
  • Terms and Conditions
  • Data Processing Agreement
  • Acceptable Usage Policy

Blog

  • Customer in the Spotlight | One Way digital
  • Quick Web Hosting Guide: Which Plan is Right for You?
  • Customer in the spotlight – VEPA Automatisering
  • Which Webshop Platform do I choose?
  • What is Magento?

Show us some love

ISO 27001 maandelijks opzeggen embleem klein

Stay Updated

Snel Status

Copyright © 2023 Snel.com B.V. All Rights Reserved.

This website uses cookies to improve the experience of our visitors. Read moreOk, do not show again