In this tutorial, we will explain how you can change your credit card (MasterCard, Visa, American Express or Discover card) details for Auto-renewal in your client area. Changing your credit card details that are linked to your auto-renewal is very easy. Please follow the steps below in order to change your details.
Step 1: Remove your credit card via your client area
Log in to your client area. Navigate to Account > Credit Cards. Scroll down below and click “Remove Credit Card”.
Step 2: Pay one outstanding invoice manually with your new credit card details
In order to set auto-renewal with your credit card, you first need to make one manual payment with your new credit card. Please click to one of your outstanding invoices. If there is no outstanding invoice available make sure you do perform this action the next due date.
Now select credit card to pay your invoice:
Step 3: Enable your Auto-renewal for your servers
Once you have paid your invoice manually, make sure that you enable auto-renewal again via your client area.
If you have a cloud vps, navigate to:
Services > cloud vps > auto-renewal.
Should you have a dedicated server then you can navigate to:
Services > dedicated servers > auto-renewal.
Please bear in mind that you need to enable auto-renewal for all active services or else the auto-renewal will not work for the server that you have forgotten.
Now that you have performed these steps, auto-renewal should be working with your new credit card details. Your invoice will be paid automatically if you have performed all above-mentioned steps correctly.