Online Workspace is our newly introduced Remote Desktop Service environment. With our Online Workspace, you can get a remote workspace in minutes. It is fast, secure and provides tons of features while reducing the cost of IT infrastructure.
In this tutorial, we will learn how to connect to your Online Workspace using macOS X. This tutorial is written on macOS X Mojave but it should be applicable on all recent releases macOS X including High Sierra and Catalina.
- A Snel Online Workspace account. If you do not have a Snel Online Workspace account yet, you can order a Online Workspace account on Snel.com.
- You will also need to have the Microsoft Remote Desktop 10 app installed from Apple Store.
Step 1 – Install Microsoft Remote Desktop App
Open the Apple App Store by clicking the
App Store in Dock (bottom bar).
Microsoft Remote Desktop 10 in the left side search bar. Click the GET button to install the application into your system. You may need to log in using your Apple ID to install the software from the App store.
Step 2 – Open Microsoft Remote Desktop app
Once installed, you can open the application by clicking on the Launchpad icon on bottom dock bar and then clicking on the
Microsoft Remote Desktop app icon.
Upon opening the application for the first time, it will ask your permission to share usage and performance information with Microsoft. Choose Yes or Not now according to your preferences.
Next, it will ask you to provide the microphone and camera access to the remote desktop app. Click the
Continue button and accept the prompt by macOS by clicking the
Step 3 – Add Remote Desktop Feed
Click on the [ + ] icon on the top bar in the remote desktop application. Click on the
Feed option from the dropdown. This will open a pop up asking for the feed URL. Copy and paste the following feed URL into the pop-up.
As soon as you enter the feed URL, the application will try to find the feed associated with the URL. Once verified, it will ask you to choose a user account. Since we have no user account created, select the
Add User Account option from the dropdown.
This will open up a pop-up to add a new user account. Provide the username of your RDS account as provided by Snel. You can choose to add a password here, or if you want, you can also leave the password field empty. if you leave it empty, the remote desktop application will ask you for the password every time you try to log in.
Finally, select the newly created user from the
User Account drop-down and click on the button
If you have not provided your password during user creation, it will ask you for the password before subscribing to the feed.
Step 4 – Connect and start Remote Desktop session
Now, switch to the Feeds tab by clicking
Feeds from the top bar. You will see your Online Workspace as
Desktop under Work Resources. To connect to your workspace, simply click twice on the Desktop icon.
If you have not provided the password during user account creation, it will ask you to provide your password before connecting. You should be now logged in to your Snel Online workspace.
Step 5 – End Remote Desktop session
If you are finished working and want to terminate your session click on
Start icon in Windows Server, click on the user icon at the top in the leftmost column and click on
Sign out. This will ensure that all work is saved and nothing gets lost if we need to do maintenance at Snel servers.
Congratulation, you have successfully logged into your remote workspace from an Apple macOS X computer. If you need further assistance or help with our Online Workspace products get in touch with our support.